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About Us

/About Us

Vacker Global is a Group of Companies that is involved in Industrial, Process & PLC automation, Temperature & Humidity Management Solutions and engineering solutions. Vacker had its humble beginning from its first office in UAE. Presently Vacker is operating in UAE, Kuwait, Oman, USA and India.

We believe in carrying out our operations to achieve customer satisfaction through employee satisfaction without ever compromising on ethics and integrity. We are proud to declare that we have been so far successful in meeting and maintaining our core values.

Please see our Profile here: View – Download

Our commitment

We are committed in delivering our products and services with a touch of topmost quality. We understand the value and importance of quality in all walks of life and we strive to maintain the same in every country and every area of our operations.

It is our promise that every customer will receive only quality products and services from any of our group companies anywhere in the world.

Vision

Our vision is to become a dependable partner for our customers in the entire Middle East in the following segments:

a. Temperature & Humidity management

b. Cold Chain Management

c. Automation

d. Supply of sensors & solutions

Mission

The mission of Team Vacker is to provide a single point design, supply and installation of leading edge reliable technology aimed at latest technical solutions for engineering projects.

This shall be achieved through :-

Employees

Trained, Innovative, customer centric team of professionals who would develop innovative solutions for the customer. Vacker shall have a performance oriented team and a corporate culture based on mutual respect, trust and personal freedom. Vacker shall provide a work environment that creates and fosters a spirit of Teamwork, Creativity, Mutual Trust for our employees

Products

Solutions for the future. Work constantly on continual improvement to give the customers the latest in technology and partner with the best in industry. Vacker shall be engaged in engineering solutions for its customers in residential and commercial segments and supplies of electrical, mechanical and civil accessories for all segments of customers including industrial, infrastructure and marine segments.

Customer Service

Vacker shall provide tailor made solutions of world class quality to achieve economical energy management, thus ensuring sustainable energy solutions and shall be fully committed to improving the level of service that it provides for all its customers. It is committed to good customer care and recognizes that every member of staff has an important role to play in responding positively to the needs and expectations of its customers.

Partners

Vacker shall strive to maintain a mutually beneficial working relationship.

Corporate Social Responsibility

Vacker will carry out operations in an environmentally and socially responsible manner. We understand that highest ethical and moral standards are necessary for the foundation of good business establishments, and we will operate without compromising ethical business practices and integrity.

Quality Policy

Vacker Global Group is committed to achieving topmost quality in all their services in every country of operation. We will ensure to provide products and services of excellent quality on time to the customers. This shall be achieved through our operations based on written procedures in line with ISO 9001:2008 and latest relevant standards.

The key areas of focus are:

Customer Satisfaction

Customer satisfaction is the most important factor for our success and we will offer only high quality products and services to our customers.

Employee Responsibility

All of our employees will take their best possible efforts to achieve highest quality standards in all the products and services offered by us.

Continuous Improvement

We will constantly collect feedback from our customers and suppliers based on which will take our best efforts to continuously improve the quality of our products and services.

Employee performance

We will provide safe and healthy working conditions to all our employees and continuous training in the right areas will be provided to enhance their performance.

Our Team

The company is lead by Chief Executive Officer Mr. Dileep PS, who is an electrical engineering professional with varied experience in different countries including multinational companies. His experience includes design and execution of projects, project management, design and manufacture of HV & LV Switchgear, Automation etc. He is certified in various automation protocols and is a certified KNX partner as well. Also he is a certified ISO External auditor and has successfully implemented ISO system in couple of organizations.

Team members in each country consist of a country head and project professionals as per the requirement of each country. The design activities for all countries are mainly centralized at the head office at Dubai and the team mainly consists of qualified professionals in Electrical, Mechanical and Automation disciplines. The team at Dubai is supported by AutoCAD draughtsman.

The company operates under a common set of quality guidelines and qualified personnel in each country ensure highest level of quality in all areas of operation.